Student Support

Student Support at Australis

We’re Here to Support Your Journey
Starting or continuing higher education can be both exciting and challenging. At Australis, we understand that every student’s journey is unique. That is why we offer a range of student support services designed to help you feel confident, connected and capable – inside and outside the classroom.
Whether you are new to university life or preparing for your final assessments, our Student Services team is here to assist you every step of the way.

How We Support You
Academic Guidance and Progress Support: Our academic and student support staff can provide information and guidance on course requirements, study planning, academic performance, and how to stay on track throughout your studies. If you ever feel unsure about your academic progress, our team can guide you through options and offer support where needed. For those in research-based courses, academic support includes advice on supervisory arrangements and access to relevant academic resources.

Study Skills Support: We offer study support to help you build the skills needed for academic success. These include:
Time management and study planning
Academic writing and referencing
Preparing for assessments and exams
English language and presentation skills
Support may be offered through workshops, drop-in sessions or one-on-one consultations, depending on your needs.

Orientation and Transition: To help you get started, we run orientation programs before each semester. These sessions are designed to help both domestic and international students settle into life at Australis and in Australia. Orientation covers everything from using our campus facilities to understanding student systems, safety, academic expectations, and the support available to you.

Wellbeing and Personal Support: We care about your wellbeing and want you to feel supported during your time at Australis. If you are experiencing personal difficulties or challenges that affect your studies, our Student Services team can provide information and referrals to appropriate services, including counselling and wellbeing support. Your privacy is always respected.

Support for Students with Special Needs: If you have a disability, long-term medical condition or specific learning need, we encourage you to connect with Student Services early. We work with you to understand your situation and arrange appropriate support or reasonable adjustments to help you participate fully in your studies. This may include modified learning resources, physical access, or extra time during assessments.

Cultural Support and Inclusion: Australis is committed to supporting students from all backgrounds. We actively promote respect, inclusion and equal opportunity. We particularly encourage Aboriginal and Torres Strait Islander students to engage with Student Services if they would like support with navigating university life or accessing tailored learning resources. Our staff are here to provide a culturally safe and welcoming space.

Safe and Respectful Environment: Creating a respectful, inclusive and safe environment is a shared commitment across the Australis community. If you experience bullying, harassment or any inappropriate behaviour, support is available. We take such matters seriously and ensure all reports are handled with care, sensitivity and confidentiality.

Need Help? Let’s Talk
If you have a question, need support, or simply want to talk something through — we are here. You can:
Visit our Contact Us page
Phone or email Student Services
Drop by the campus
Book a consultation with a staff member

Whatever you are going through, please know that support is available. Just reach out — we are ready to help.